Frequently Asked Questions
What is your minimum order quantity (MOQ) for custom parts?
We offer flexible MOQs. For standard custom items, the MOQ can be as low as 1 piece. We work with clients to find viable solutions for both R&D and production volumes.
How do I choose between a solder-in probe and a press-fit probe?
Solder-in probes offer a permanent, robust connection. Press-fit probes allow for easy replacement and are ideal for test fixtures that require maintenance. We can advise based on your application.
Do you offer environmental testing for products used in extreme conditions?
Yes. We perform environmental stress testing, including thermal cycling, vibration, and humidity exposure, to ensure performance in automotive, aerospace, and outdoor applications.
What support do you offer for signal integrity simulation models?
We can provide S-parameter files (S2P/Touchstone) for our connectors and cable assemblies to aid in your signal integrity simulations during the design phase.
What is your process for handling and protecting intellectual property (IP) for custom designs?
We take IP protection seriously. We are willing to sign Non-Disclosure Agreements (NDAs) and ensure that your custom designs and drawings remain strictly confidential.
Can you supply probes with high voltage or high current ratings?
Yes, we design specialized probes that can handle higher voltage (e.g., for bias-T applications) and current ratings beyond standard RF probes. Please provide your specific requirements.
How do I know when it’s time to replace my RF test probes?
Signs include a noticeable increase in VSWR/insertion loss, intermittent connections, or physical damage to the tip. Regular calibration checks are recommended for critical applications.
Do your products comply with RoHS and REACH regulations?
Yes, all our standard products are fully compliant with RoHS and REACH regulations, making them suitable for global markets.
What is your sample policy? Can we order a few units for evaluation?
We encourage evaluation. We offer sample orders for most of our standard products. For custom designs, we proceed with a prototype phase before volume production.
What file formats do you prefer for submitting a custom design request?
We accept all common formats: 2D drawings (PDF, DWG) and 3D models (STEP, IGES) are ideal. Our engineering team will handle the review and DFM (Design for Manufacturability) analysis.